Here are some DO’s and DON’Ts to avoid test taking problems:

• DO put yourself in a relaxed environment without distractions.
• DO make sure you have a reliable computer and internet connection.
• DO install the latest version of JAVA on your computer.
• DO make sure your computer is configured properly (see the FAQ [1]).
• DO close all other programs running on your computer.
• DO remove third-party toolbars like Google and Yahoo from your browser.
• DO contact your professor and the Help Desk if you experience trouble (see User Support [2]).

• DON’T use a wireless Internet connection when taking a test.
• DON’T open other browser windows or applications while taking a test.
• DON’T skip around in the test or close the test window by mistake.
• DON’T use the browser “backward” and “forward” buttons or the “back space” key.
• DON’T use the “enter” key to move to the next question or submit.
• DON’T click the mouse multiple times to navigate or submit, only click ONCE.