Processing Your Bill
Your semester bill must be customized to fit your specific needs (i.e., desired meal plan, campus spending account, and any optional fees you wish) and signed at the bottom. Due to the signature requirement, you cannot process your bill over the telephone. Processing your bill online satisfies the signature requirement.
Are you processing online? Go to BannerWeb, click on Instructions, click on Bill Processing. This will give you the instructions for processing online. Please follow the instructions to the end to be sure your bill is processed. You will see a message that your bill is processed. If you are paying with a check or credit card, look again in a few days to make sure your bill is processed.
Are you mailing/faxing your semester bill? Bills signed by the student must be received complete with any payment due, in the Student Records and Financial Services Office (10 Upper College Drive, Alfred, NY 14802) by 4 p.m. on the due date to avoid cancellation of your course registrations. A late registration fee will be charged when you re-register for classes, and it is unlikely that all your original classes will still be available. To print a bill go to BannerWeb, click on instructions, click on Bill Processing. After you have submitted your bill, check BannerWeb to be sure your bill is processed prior to the due date.
Incomplete bills: All lines must be filled in with either "0" or the amount of the optional fee. Bills received with blanks will be processed without those optional fees that are left blank. If the meal plan line is left blank and you are living on campus, we will process the bill with the meal plan that is already printed on your semester bill. If you are not living on campus and you leave it blank, we will remove the meal plan.
Insufficient payment: Optional fees will be removed if payment is insufficient. If a balance is still due, your bill will be returned to you unprocessed. Please process early to allow time for us to contact you in case we need to correct any errors.
Are you paying your bill with a debit card? We strongly suggest you process your bill online. Most debit cards have limits restricting the amount to be charged per day. You will need to check with your bank to find out your daily limit. If your daily limit is less than the amount you want to charge, you will need to request pre-authorization from your bank to charge the desired amount, or use an alternate form of payment.
Are you paying your bill with a credit card? We strongly suggest you process your bill online using your credit or debit card. If you are mailing/faxing your bill, please make sure you fill in all of the information requested, sign your bill, and follow the above mailing/faxing instructions. You must include a credit card authorization form and you will need to fax your credit information by 4 p.m. on the due date printed on your bill. No bills can be processed by telephone due to the signature requirement. If you are processing your bill in person, you must have the credit card with you, and the cardholder (if not the student) must sign the credit card authorization form. In our efforts to prevent identity theft, the cardholder will be required to present their ID before a credit/debit card will be processed. Please allow 5 days for processing if you mail or fax your bill to us.
Are you wiring your payment to the ASC bank account? Please allow one to two business days for the wire transfer to process. E-mail email@example.com with the student's name, student ID number, amount and date of wire transfer, and purpose of the payment. Mail/fax the signed bill, noting the wire transfer amount and date of transaction on the bill to help us identify your funds. Many banks charge a fee for this service.