Computer Helpdesk

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How long will my password last? Is there a password expiration?

Answer: 

Passwords last approximately 120 days. This means if you set a new password today, approximately four months from now it will expire. When you log into Webmail, or a computer on the Alfred State Domain, such as a lab computer, you will receive a password expiration reminder approximately 14 days before your password expires. Once your password has expired, you will need to immediately change your password upon your next successful logon. Until you change an expired password, you will not be able to access Alfred State College resources. Although password expiration is around 120 days, it is recommended you change your password at least once in the middle of each semester. If you suspect someone is using your account, change your password immediately. Keep in mind if you change your password on a regular basis, you will not have to worry about password expirations at all.

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How do I change my password while off campus?

Answer: 

You may utilize the NetID "change password" utility alter your password as long as you remember your current password. First you will need to navigate to https://NetID.alfredstate.edu. There are several text boxes to be filled in; username (LLLLLLFM), old password, new password, and confirm new password. Once all text boxes are filled in properly, click on the save button toward the top of the page. A screen will report back if the change was successful. If you are a student you will navigate to Webmail.alfredstate.edu to log in with your new credentials. If you are a faculty or staff member you will navigate to mail.alfredstate.edu to log in with your new credentials.

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How do I change my password while on campus?

Answer: 

All lab computers, and computers part of the alfredstate.edu domain, can be used to change your password. You will need to know your username and old password in order to change your password. The easiest way to change your password is to press Ctrl-Alt-Del keys. There should be a "Change Password" button listed. Click on this button. There are several text boxes to be filled in. The domain can be listed as asc or alfredstate.edu. You will need to fill in the old password, and type in a new password twice, and click OK.

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I'm new to Alfred State. What is my username and password?

Answer: 

Alfred State uses a standard username format as follows:

First six letters of your last name + first letter of your first name + first letter of your middle name

For instance: John Q. Hopkins username would be HopkinJQ

Deb Q Long's username would be LongDQ

Greg Troops (no middle name) username would be TroopsG

Occasionally, there will be several users with the same username. In this case, a numeric value is appended to the end of the username.

For example, let's say there are three John J Adams. Their usernames would be: AdamsJJ AdamsJJ2 AdamsJJ3

For a password, Alfred State initially uses your birthday typed like so: mmddyyyy. So, if your birthday was Nov. 22, 1983, your initial password would be: 11221983

Note: Users should change their password from the initial one as soon as possible.

How do I connect my machine to the campus network?

Answer: 

Both wired and wireless connectivity are available throughout most of the campus. For a wired connection, you will need to bring your own Cat5 network cable.

Laptops - To take advantage of the wireless network, please make sure your computer has a wireless card. To use the wired network, the laptop will need a traditional 10 base T Ethernet card and Ethernet cable. If you will be using the laptop in a laptop-required curriculum, please make sure the laptop meets or exceeds the minimum specifications for the program.

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Do all students have an Alfred State College e-mail account?

Answer: 

All students are given an e-mail account along with a limited network account within one week of paying their admissions deposit to the college. The network username is the first six letters of the last name, first initial, and middle initial. 

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What do I do if both my roommate and I bring a computer to school and want Internet access?

Answer: 

The campus is actively upgrading the number of data ports available in student dorm rooms.  For rooms that still have one data port, a competitively priced switch can be purchased at the campus bookstore.

Most laptops will have built in wireless cards, so connecting to the campus network is not limited by the number of data ports in a room.

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Do I have to pay for Internet Access?

Answer: 

There are no additional fees for Internet access. When students connect their machine to the network, Internet access is provided.  Students living in dormitories are required to register their computers on the network prior to accessing the Internet.

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Will I have an Internet connection in my room?

Answer: 

The campus is actively upgrading the number of data ports available in student dorm rooms.  When students connect their computer to the network, they will also have high-speed Internet access. 

The campus is also equipped with a wireless network, which allows students Internet and network access using a laptop and wireless card. Wireless access is available in all campus buildings, including residence halls.

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