This course familiarizes the student with the many aspects of managing a parts store. Areas covered are management responsibilities, individual development, steps in building a successful team and objectives of the management team.
The course is designed to teach students the basic format components in most manufacturer's catalogs, including the cover, contents, applications, sections, and illustrations. The course will introduce students to the process of obtaining correct information from a customer, as economically as possible, and provide assistance.
In this course the student will learn about the various types of inventory controls available to the automotive and related parts replacement fields. These controls include balance versus acquisition costs, computerized management systems, and inventory balance.
In this course the students will define and demonstrate the functions of computer hardware, printer and software used in automotive parts management. Students will apply this knowledge both in a simulated classroom environment and in the campus auto parts store.
This course provides instruction and practical application of the various aspects of managing an auto parts sales business. Students will learn how to obtain the current information from technicians and retail customers in dealership operations. Students will also develop an insight into employers' expectations of a salesperson and expert counterperson.
This course familiarizes students with auto body parts, construction, nomenclature, paint and materials. Students also learn about body panels, interior trim, and other dealer items in the auto body field. Safety issues will also be addressed.
The course is designed to teach students the basic format components in most aftermarket catalogs including the contents, application sections and illustrations. The course will also teach students how to obtain correct information from a customer, and as economically as possible, provide assistance.
This course will teach the students to identify components sold in the automotive parts industry. Major automotive systems covered include brake, exhaust, fuel, ignition, and heating and air conditioning.