ELTR 3183 - PC Technician Certificatn Lab

This lab prepares the student to enter employment as a computer repair technician. Students will perform advanced Windows operating system configuration and maintenance, and will perform maintenance on advanced hardware such as laptops, portable devices, and modern video formats and connectors. Other activities will focus on security issues, customer service and communication techniques, and more in depth knowledge of Windows 2000/XP/VISTA, TCP/IP, and wireless networks. The student should be able to pass the CompTIA A+ certification after this course.