Description:
This course is designed to prepare the student to enter the employment as a computer repair technician. Students learn the internal workings of Microsoft Operating Systems including DOS, Windows 9X, Windows NT, Windows 2000 and Windows XP. Customer service, ethics of a technician's responsibility for customer's data and diagnosis of operating systems are also studied. Students continue to prepare to take the Computer Technology Industry Association's (Comp TIA) A+ Operating System Certification Exam.