Description:
This course is designed to provide the student with the range of communication issues a manager will face in the future. Issues on how to write and speak effectively and devise a successful communications strategy, as well as how to make the best use of telecommunications technology, will be explored. Through lecture and application, the student will study such areas as handling feedback, managing meetings, communicating change, communicating with diverse populations and external audiences. Special emphasis will focus on how to use communications to achieve organizational missions, how to adapt their communications to the specific needs of their audiences, and how to prepare for intercultural communications challenges.